PATIENT PORTAL

CLICK HERE TO LINK TO OUR PATIENT PORTAL

HELP!!!!!!!???

I CAN’T REMEMBER MY USER NAME AND PASSWORD!  

Use the recovery tool at the portal site!  It works great! 

Click on Use Mobile Phone on top right and it will TEXT YOU A TEMPORARY ACCESS CODE.

 

In our office we utilize eClinicalWorks as our electronic medical record and practice management system.    Everything from appointment scheduling all the way through billing occurs within this one system to help streamline things in our office.  We have utilized this system since inception of our practice in 2005.

As part of the ongoing trend toward electronic medical records, the federal government is strongly encouraging patients and physicians to use an online patient portal as much as possible.  Please use this secure patient portal as much as possible.

You can use the patient portal to…

  • Fill out your medical history forms prior to your appointment.
  • Send messages to our office staff through the Ask the Doctor function.
  • Request prescription refills
  • Check status of referrals
  • Cancel appointments or request appointments to be rescheduled
  • View current and past account statements
  • Receive email appointment reminders and confirmation

How do you get access?

1-Please provide your email to the staff. THIS MUST BE A PRIVATE EMAIL TO WHICH ONLY YOU HAVE ACCESS BECAUSE ANYONE WHO CAN ACCESS THIS EMAIL MAY RECEIVE EMAILS ABOUT YOUR HEALTH RECORD.

2-We will activate your account and generate a password for you within 24 hours of receiving your email address at your visit.

3-If this is the first time we have registered you for the patient portal, you will receive an email from Appalachian Spring Dermatology reminders@eclinicalmail.com.  It will contain your username and temporary password.  You can then Log on and set your password of choice.

4-If you were previously registered for the portal, you likely are already receiving email messages from us.  You can follow the link in your email, or go directly to the portal through the link above.  Once there, you can complete an authentication process to retrieve your username and reset your password.

*****GET FRUSTRATED WITH TRYING TO REMEMBER YOUR PASSWORD!?*****

TWO OPTIONS!!!!

1-Use the secure Healow app instead and have it all on your phone or mobile device.

2-Subscribe to our website for general updates that come directly into your email inbox.

3- Use the recovery tool each time. 🙂  It will text you an access code.

                                                         healow